Having Questions About Us?

Everything you need to know about us and billing. Can’t find the answer you’re looking for? Please chat with our team here.

Getting Started
Plans & Billing
Team & Employee Management
Attendance & Time Tracking
Wallet & Expenses
Support & Troubleshooting

FAQs

How can I change the pay rate for an employee?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

One of my employees can not log in thru the app and instead is seeing a message is still logged in?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What is the difference between an "Hourly" and a "Weekly" overtime employee in the Company Report?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are the differences between "Boss" and "Employee" functions?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

FAQs

I need to edit an employee email address or other information, how do I do this?

Editing employee information is easy and simple:

In both the mobile and tablet apps go to "Employees", tap "View", then tap "Edit".

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

One of my employees can not log in thru the app and instead is seeing a message is still logged in?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are Push Notifications?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are the differences between "Boss" and "Employee" functions?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How do I manage or cancel a subscription?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

FAQs

I need to edit an employee email address or other information, how do I do this?

Editing employee information is easy and simple:

In both the mobile and tablet apps go to "Employees", tap "View", then tap "Edit".

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How can I change the pay rate for an employee?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

One of my employees can not log in thru the app and instead is seeing a message is still logged in?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are Push Notifications?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

FAQs

I need to edit an employee email address or other information, how do I do this?

Editing employee information is easy and simple:

In both the mobile and tablet apps go to "Employees", tap "View", then tap "Edit".

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What is the difference between an "Hourly" and a "Weekly" overtime employee in the Company Report?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are Push Notifications?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are the differences between "Boss" and "Employee" functions?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How do I manage or cancel a subscription?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

FAQs

How can I change the pay rate for an employee?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

One of my employees can not log in thru the app and instead is seeing a message is still logged in?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are the differences between "Boss" and "Employee" functions?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

FAQs

I need to edit an employee email address or other information, how do I do this?

Editing employee information is easy and simple:

In both the mobile and tablet apps go to "Employees", tap "View", then tap "Edit".

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

One of my employees can not log in thru the app and instead is seeing a message is still logged in?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are Push Notifications?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are the differences between "Boss" and "Employee" functions?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How do I manage or cancel a subscription?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

Getting Started
Plans & Billing
Team & Employee Management
Attendance & Time Tracking
Wallet & Expenses
Support & Troubleshooting

FAQs

I need to edit an employee email address or other information, how do I do this?

Editing employee information is easy and simple:

In both the mobile and tablet apps go to "Employees", tap "View", then tap "Edit".

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How can I change the pay rate for an employee?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

One of my employees can not log in thru the app and instead is seeing a message is still logged in?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What is the difference between an "Hourly" and a "Weekly" overtime employee in the Company Report?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are Push Notifications?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are the differences between "Boss" and "Employee" functions?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How do I manage or cancel a subscription?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

FAQs

I need to edit an employee email address or other information, how do I do this?

Editing employee information is easy and simple:

In both the mobile and tablet apps go to "Employees", tap "View", then tap "Edit".

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How can I change the pay rate for an employee?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What is the difference between an "Hourly" and a "Weekly" overtime employee in the Company Report?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are the differences between "Boss" and "Employee" functions?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How do I manage or cancel a subscription?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

FAQs

I need to edit an employee email address or other information, how do I do this?

Editing employee information is easy and simple:

In both the mobile and tablet apps go to "Employees", tap "View", then tap "Edit".

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

One of my employees can not log in thru the app and instead is seeing a message is still logged in?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are Push Notifications?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are the differences between "Boss" and "Employee" functions?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How do I manage or cancel a subscription?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

FAQs

How can I change the pay rate for an employee?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

One of my employees can not log in thru the app and instead is seeing a message is still logged in?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What is the difference between an "Hourly" and a "Weekly" overtime employee in the Company Report?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are Push Notifications?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How do I manage or cancel a subscription?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

FAQs

I need to edit an employee email address or other information, how do I do this?

Editing employee information is easy and simple:

In both the mobile and tablet apps go to "Employees", tap "View", then tap "Edit".

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What is the difference between an "Hourly" and a "Weekly" overtime employee in the Company Report?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are Push Notifications?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

What are the differences between "Boss" and "Employee" functions?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.

How do I manage or cancel a subscription?

Important please note the employee email address is only used as a system username in our system once the employee is setup, many times if the email address is mis-spelled after setup is successful we simply suggest using it as is to log in, however if you require it to be changed please email [email protected] and we will make the change for you, please provide the old and new email address in your request.